Level of Satisfaction
Low
High
Please rate your satisfaction with our service:
1
2
3
4
5
6
7
8
9
10
Overall satisfaction with our service
Likelihood that you would recommend our service
Likelihood that you would use our service again
Office staff members were courteous and helpful
Accuracy of reservation
Speed/Efficiency of reservation process
Chauffeur(s) was helpful and attentive
Appearance of Chauffeur – uniformed & well-groomed
Cleanliness of vehicle both inside and out
Primary purpose of visit: Leisure Individual Business Convention/Meeting
Have you used our services before? Yes No
Did you have any issues with our service? Yes No
If so, did you report your concern to our staff? Yes No
If so, was it resolved to your satisfaction? Yes No
Additional Comments: (please use the space below to comment on any aspect of your visit, positive or negative)
Name: Date of Service(s):
How can we contact you? Phone: Email:
(At Capricorn, we value your privacy and will never distribute or sell your information)